Regain Physical Therapy SMS Privacy Policy
At Regain Physical Therapy (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This SMS Privacy Policy explains how we collect, use, and protect your data when you opt in to receive SMS messages from us.
By opting in to receive SMS messages from Regain Physical Therapy, you agree to the terms of this Privacy Policy and the collection, use, and sharing of your information as described below.
1. Opting In to Receive SMS Messages
When you sign up to receive SMS updates from Regain Physical Therapy, you will receive a confirmation message. By replying “YES” or by otherwise opting in, you consent to receive SMS communications from us, including but not limited to marketing messages, promotions, and service updates.
2. What Information We Collect
When you opt in to receive SMS messages, we collect the following information:
- Your phone number: Used to send SMS messages.
- Consent to receive messages: We record your consent when you opt in.
We do not collect any sensitive personal information such as your social security number, credit card details, or medical records through SMS.
3. How We Use Your Information
We will use your phone number and consent to send you SMS messages for the following purposes:
- To provide you with promotional offers and marketing content.
- To send updates about new products, services, or events.
- To provide customer service or support via SMS.
4. Message Frequency and Costs
By subscribing to our SMS service, you agree to receive messages at a frequency of 30 messages per week, depending on your preferences. Message and data rates may apply from your mobile carrier. You are not required to provide your phone number in order to make a purchase.
5. Opt-Out Instructions
You can opt out of receiving SMS messages from Regain Physical Therapy at any time. To stop receiving messages, simply reply with “STOP” to any of our SMS messages. Once you opt out, you will no longer receive SMS messages from us, except for a confirmation message indicating that you have unsubscribed.
If you need assistance, reply with “HELP” to receive customer support information.
6. HELP Instructions
If you need help or have questions about the SMS program, reply with “HELP” to receive customer support information.
You can also contact us at:
- Email: feelgreat@regainpt.com
- Phone: 585-586-3819
- Website: Regainpt.com
7. Data Security and Privacy
We are committed to protecting the privacy and security of your personal information. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.
Phone numbers and SMS content, will not be shared, sold, rented, or disclosed to any third parties for marketing purposes.
SMS opt-in and Phone numbers for SMS will not be shared with third parties and affiliates for marketing purposes.
8. Changes to This Policy
We reserve the right to update or change this SMS Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our SMS services, please contact us at:
- Email: feelgreat@regainpt.com
- Phone: 585-586-3819
- Website: Regainpt.com
10. Terms and conditions:
Information obtained as part of the SMS consent process will not be shared with third parties.
If you have consented to receive text messages from Regain Physical Therapy, you may receive text messages related to scheduling and other relevant information related to your care.
Message and data rates may apply. You can opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy & Terms of Service